Travel and Clocking In/Out

On the Way

You can mark yourself as 'On the Way' to update a work order and change the status to 'On the Way'. This tracks how long you spend traveling to the work order location. Only one work order can be marked 'On the Way' at a time per technician that you have set in the app.

To set your 'On the Way' status:

1. Swipe left on the work order from the Work Order list. (Vendors only)
2. Tap the 'On the Way' button within the Work Order. (Technicians)
3. Tap the 3 dot context menu at the top of the Work Order.

Clocking In

From 'On the Way', you can update the status by clocking into the work order. You can clock into a Work Order From the 3 dot menu at the top of a Work Order that is not already clocked in or by swiping left on the Work Order List.

You will need to allow access to the device's location settings to be able to clock in on the mobile app.

Clocking in on a Work Order will pin the Work Order to the top of the list, this makes it easy to find once you finish your work.

Clocking Out

Clocking out of a Work Order can be done using the same methods as clocking in. You can Clock Out from inside of a clocked in Work Order, or by swiping left on the Work Order on the Work Order List.

Fill in the information on the Clock Out page, and depending on your Clock Out reason, the Work Order will update!