How often is a vendor creating their own trip for a Work Order vs the clock in feature automatically creating a trip? This metric keeps track of how often a trip is being scheduled in advance of arriving onsite for a Work Order. It will let you know that a vendor is letting you know they will be onsite before actually being onsite.
Purpose / Metric Definition:
Measures the percentage of trips created by vendors.
Category:
Engagement
Logic / Formula:
Scoring Rules:
% Value → Ratio of vendor-created trips to all trips created
Not Scored → No trips exist in the timeframe
Notes / Exceptions:
Vendor ability to schedule trips was released on 11/22/24.
This metric only captures trips created after this release date.
Links to Dashboards/Reports that use this metric:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article